Service Desk Support Resume
First here are some technical support resume examples of skills to add.
Service desk support resume. IT Desktop Support Resume Examples Samples. Provide technical expertise in. To be a major contributor to your company where I can utilize and continually improve my communication technicalcustomer support administration and troubleshooting abilities.
Company Name City State. Architect for implementation of Incident Problem and Service Request Management processes using CA Service Desk r127 Service Catalog r127and IT Process Automation r31. Help Desk Support staff are responsible for offering technical assistance to customers on the phone or via email.
Provide support for Windows 2000XP systems provide problem resolution and service request actions for desktop workstations laptops peripherals and Blackberry devices. IT Help Desk Resume Example 1. Communicated with customers via phone andor email.
Managed customer calls effectively and efficiently in a complex fast-paced and challenging call center environment. Service Desk Engineer 102015 to Current. Many employers will hire candidates with associates degrees especially if they have proven customer-service skills attentive listening skills strong speaking and writing talents and the ability to trouble-shoot simple and complex computer issues.
Check out real resumes from actual people. To understand why it is so look at the two IT help desk resume examples give below. Download Resume PDF Build Free Resume.
Skilled in aligning end-user needs with long- term resolutions to complex IT. Do you need the best Help Desk Technician resume. The role of an IT Help Desk Support is to provide technical and troubleshooting assistance for issues pertaining to System hardware software mobile devices or other tools.